Spreading Credentialing Excellence Globally

Spreading Credentialing
Excellence Globally

TCG Hamilton takes its member-institutes into the nations that need affordable, cutting-edge solutions most - across 175+ nations.

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Shaping Professional & Business Excellence

Shaping Professional
& Business Excellence

Our research and advisory services help nations and organizations develop talents and improve competitiveness in a wide variety of verticals including business process outsourcing.

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Supporting Global Credentialing Leaders

Supporting Global
Credentialing Leaders

Professional and business growth today needs sharp standards of skills and systems excellence. We help our member-institutes deliver impact to their clients

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BCI is a TCG Hamilton Group member, and a world leader in BPO certifications. BCI helps nations, organizations and professionals excel in BPO through ground-breaking standards, certifications and best-practices.


BCI is the world's first, largest and the only standards and credentialing body in outsourcing and business process offshoring. Spread across 50+ nations, BCI certifies BPO companies and professionals and works with governments and multilateral aid bodies on mission-critical initiatives related to BPO workforce development; ecosystem restructuring and industry growth. BCI standards and credentials cover traditional contact centers as well as domains like finance & accounting; transaction processing & backoffice and technical support, among others.

To know more, please visit www.bci.us.org.


TMI international credentials for human capital professionals and enterprise talent systems are the world's most credible and powerful demonstrations of top-notch talent management capabilities.


TMI offers highly differentiated credentials for talent management professionals worldwide and also standards and certifications in the talent management space for HR / people / workforce management systems of organizations. TMI certifications are rapidly establishing as the most sought-after designations and credentials for performance-focused professionals who desire to leverage their conventional HR backgrounds and reskill for more strategic talent management leadership roles. TCG Hamilton is working on expanding TMI's linkages with over 100 global and local associations of human resource and talent management professionals.

To know more, please visit www.tmi.org.

THE Software Qualifications Board of America - SQBA

SQBA rings in path-breaking new paradigms of technology skills development through advanced vendor-neutral certifications for information technology students & professionals.


SQBA aims at nurturing an elite league of global information technology professionals who are agile and versatile across platforms and remain in step with changing technologies. SQBA certifications are emerging as leading innovation in recent times on redefining the paradigms of evaluating and certifying skills, competence, employability and deployability of workforce and professionals working on convergent and disruptive information technologies.

To know more, please visit www.sqba.it.


Delivering excellent service and customer delight demands following proven service quality standards and best practices.


GSQI credentials customer service systems of organizations and also, customer service professionals. The GSQI credentialing framework has been developed after amalgamating all leading European, American, Australian and South American service-quality standards. As a result, GSQI's four certifications for service professionals and three certifications for companies and organizations are emerging as international qualifications and credentials for organizations seeking excellence in customer service, service delivery quality, customer relationship management and customer experience management.

For more information, please visit www.gsqi.org.